Privacy Policy

1. Information We Collect

We collect information in two ways:

• Information you provide directly — when you fill in our contact form, you provide your name and email address. You may also share a phone number and a message. This information is used solely to respond to your enquiry.
• Information collected automatically — when you visit our website, standard server logs may record your IP address, browser type, and the pages you visit. This information helps us understand how the site is being used and identify technical issues.

We do not collect sensitive personal data such as identification documents, financial account details, or health information.

2. How We Use Your Information

Information you provide is used to:

• Respond to your enquiry and answer any questions you have raised
• Arrange a follow-up conversation if you have requested one
• Keep a record of our communication in case you contact us again

We do not use your personal information for unsolicited marketing. If you receive a follow-up email from us, it will relate directly to the enquiry you submitted.

3. Legal Basis for Processing

We process personal data on the basis of your consent (given when you submit the contact form) and our legitimate interest in responding to business enquiries. You may withdraw consent at any time by contacting us at [email protected].

4. Data Retention

We retain enquiry records for up to 24 months from the date of your last contact with us. After that period, records are deleted unless an ongoing business relationship requires their continued retention. You may request earlier deletion at any time.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

• Service providers who assist us in operating this website (for example, hosting providers), under contractual obligations of confidentiality
• Authorities, if required by applicable Thai law

All third-party service providers we use are required to handle data in a way consistent with this policy.

6. Cookies

Our website uses cookies to store your cookie consent preference using your browser's local storage. We do not use third-party advertising cookies by default. You can read more in our Cookie Policy. You can withdraw your cookie consent at any time by clearing your browser's local storage or by using the cookie settings banner on our homepage.

7. Analytics

We may use analytics tools (such as Google Analytics) to understand aggregate usage patterns on this website. If such tools are active, data is collected in accordance with the respective provider's privacy terms. IP addresses are anonymised where possible. Analytics data is not linked to individual contact form submissions.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict how we use your data
• Withdraw any consent you have given

To exercise any of these rights, please contact us at [email protected] or by phone at +66 76 344 209. We will respond within 30 days.

9. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS. Contact form submissions are transmitted securely. Access to stored enquiry records is restricted to authorised team members.

10. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the revised policy. Significant changes will be noted on the homepage.

12. Contact

For any questions about this policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +66 76 344 209
• Address: 9 Beach Road, Patong, Kathu, Phuket 83150, Thailand
• Hours: Monday – Friday, 09:00 – 17:30 (ICT)